Two-Factor Authentication (2FA)

Paperless Parts allows you to secure your login using Two-Factor Authentication or 2FA. 

Two-Factor Authentication (2FA) significantly improves security by additionally requiring a unique code generated by your mobile device to sign in. Paperless Parts 2FA works with a number of TOTP-based apps like Google Authenticator, FreeOTP, and Authy.

Enabling Two-Factor Authentication

1. Before enabling 2FA, download one of the TOTP-based apps listed above.

2. Go to Settings > Two-Factor Authentication

2. Click on the toggle to enable 2FA. Using your chosen TOTP app like Google Authenticator, scan the QR code or manually enter the characters below the code in step 1. This will add the entry into your app and generate a code.

3. Now that you have Paperless Parts added to the app, enter the generated code into Step 2. This will enable 2FA for your account. Next time you log in, you will be required to enter the 2FA code generated by the app.

Admin Controls: Reset 2FA

In the event that you no longer have access to the authenticator app (e.g. deleted, new phone... etc.), this can be resolved by disabling and re-enabling 2FA. Reach out to your admin to reset 2FA from the team's page. The admin will need to navigate to the team's page, or by clicking this link and click the edit pencil next to the team member who needs the reset. Admin should now be able to disable 2FA, and you will be able to set up 2FA again by following the steps above. 

If you are the admin and cannot log in due to 2FA, please reach out to support@paperlessparts.com

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